Report what you can see, ask for rescue, food, water or shelter — or tell us you have a boat. Jal Raksha turns a WhatsApp message into a ticket a volunteer coordinator can act on.
Replies in অসমীয়া · বাংলা · हिंदी · English
For anyone in a flooded area
No app to install, no form to fill in, no account to make.
Rescue, medical emergency, people stranded. You get a ticket number and can check it any time.
Food, drinking water, medicine, shelter, or fodder for animals — logged with your location.
Speaking is faster than typing when water is rising. Voice notes attach straight to your ticket.
Volunteer, donate supplies, or offer a boat, vehicle or shelter space. Coordinators match it to open needs.
Four steps · about a minute
Say anything to start. Pick your language once and it remembers.
A short numbered menu. Reply 0 at any point to go back.
Tap 📎 → Location. A photo or voice note is optional.
Send STATUS with it any time to see where your request has got to.
For NGOs, volunteer groups and drivers
Register a boat, pickup or truck and you get an ARN. Share your live location on WhatsApp and your vehicle moves on the coordinator's map — showing how far along the run you are, and which open requests are near you.
That means a load can be redirected to where it is needed while you are still on the road, rather than after you arrive.
Registration is by invitation — there is no public sign-up form. Message the bot, choose Register my relief vehicle, and a private one-time link is sent to your WhatsApp and confirmed with a code.
Ask for a registration link →A live map of citizen reports and relief vehicles: open SOS tickets, requests for water, food and shelter, and every vehicle's position, load and distance to its destination.
Access is restricted to the response team.
Open the dashboard →